Frequently Asked Questions
Everything you need to know about styling your space with LA CASA HOMEWARES.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while express options are available at checkout.
Do you offer international shipping?
Currently, LA CASA HOMEWARES ships to customers within the domestic mainland. We are working on expanding our logistics to offer international shipping in the near future.
What is your return policy for home decor?
We want you to love your home. If you are not satisfied, we offer a 30-day return policy on all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer.
How do I care for my LA CASA textiles?
Most of our cushion covers and throws are machine washable on a delicate cycle with cold water. We recommend air drying to maintain the integrity of the natural fibers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.
Are your products ethically sourced?
Yes, we partner with artisans and manufacturers who prioritize sustainable practices and fair labor conditions to ensure every piece in our collection is ethically produced.